Last updated: January 2026
Nadair Ventilation (“we,” “our,” or “the company”) is committed to protecting the privacy of its website visitors and clients. This privacy policy explains how we collect, use, disclose, and protect your personal information in accordance with Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Person Responsible for the Protection of Personal Information
The person responsible for the protection of personal information at Nadair Ventilation can be contacted at the following:
Nadair Ventilation
4952 Rue Cherrier
Laval, QC, Canada
Phone: (514) 213-0626
Email: projets@nad-air.ca
2. Personal Information We Collect
We collect the following personal information depending on your interactions with our website:
2.1 Quote Request Form
When you submit a quote request for our services, we collect:
- Full name
- Email address
- Phone number (optional)
- Project address (optional)
- Project description
- Attached files (plans, documents, images)
2.2 Job Application Form (Recruitment)
If you apply for a position at Nadair Ventilation, we collect:
- Full name
- Email address
- Phone number (optional)
- Experience and professional background
- Curriculum vitae (CV)
2.3 Automatically Collected Information
When you visit our website, certain technical information may be collected automatically:
- IP address
- Browser type and operating system
- Pages visited and visit duration
- Referring website
3. Purposes of Collection
We use your personal information for the following purposes:
- Processing quote requests: To respond to your requests, prepare quotes, and communicate with you regarding your ventilation, air conditioning, or heating projects.
- Recruitment process: To evaluate your application for a position within our team.
- Customer service: To answer your questions and provide technical support.
- Improving our services: To analyze website usage and improve your experience.
- Legal compliance: To meet our legal and regulatory obligations.
4. Consent
By using our website and submitting your information through our forms, you consent to the collection, use, and disclosure of your personal information in accordance with this policy.
You may withdraw your consent at any time by contacting us at the coordinates indicated above. Please note that withdrawing your consent may limit our ability to provide you with certain services.
5. Communication and Disclosure of Information
We do not sell, rent, or trade your personal information with third parties for commercial purposes.
We may share your information in the following circumstances:
- Service providers: With providers who help us operate our website and deliver our services (web hosting, email services), subject to appropriate confidentiality agreements.
- Legal requirements: When required by law or in response to a court order or governmental authority.
- Protection of rights: To protect our rights, property, or safety, or those of our clients.
6. Third-Party Services
Our website uses the following third-party services:
6.1 Google Maps
We use Google Maps to display the location of our offices. The use of Google Maps is subject to Google’s Privacy Policy. Google may collect technical information when the map is displayed.
7. Cookies
Our website uses cookies to ensure proper functionality. Cookies are small text files stored on your device.
Types of cookies used:
- Essential cookies: Necessary for website operation (session, security).
- Preference cookies: Allow us to remember your language preferences.
You can configure your browser to refuse cookies, but this may affect certain website features.
8. Information Retention
We retain your personal information only for the duration necessary for the purposes for which it was collected:
- Quote requests: Retained for 3 years following the last contact or project completion.
- Unsuccessful applications: Retained for 1 year, unless you request earlier deletion.
- Navigation data: Retained for 12 months.
Upon expiration of these periods, your information is securely deleted or anonymized.
9. Security Measures
We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, modification, or destruction, including:
- Encryption of data transmitted through our website (HTTPS/SSL)
- Restricted access to personal information to authorized employees only
- Password protection and secure authentication
- Regular updates to our security systems
10. Your Rights
In accordance with Quebec’s Law 25 and PIPEDA, you have the following rights regarding your personal information:
- Right of access: You may request a copy of the personal information we hold about you.
- Right of rectification: You may request correction of inaccurate or incomplete information.
- Right of deletion: You may request deletion of your personal information, subject to our legal obligations.
- Right to portability: You may request to receive your information in a structured, commonly used format.
- Right to withdraw consent: You may withdraw your consent at any time.
To exercise these rights, please contact us at projets@nad-air.ca or by phone at (514) 213-0626. We will respond to your request within 30 days.
11. Privacy Incident
In the event of a privacy incident presenting a risk of serious harm, we will notify you as soon as possible in accordance with Law 25 requirements. We will also notify the Commission d’accès à l’information du Québec if necessary.
12. Changes to This Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with a revised update date. We encourage you to review this policy regularly.
For significant changes, we will inform you through a visible notice on our website.
13. Complaints
If you have concerns about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may file a complaint with:
Commission d’accès à l’information du Québec
575, rue Saint-Amable, bureau 1.10
Québec (Québec) G1R 2G4
Phone: 1-888-528-7741
Website: www.cai.gouv.qc.ca
14. Contact Us
For any questions regarding this privacy policy or our personal information protection practices, please contact us:
Nadair Ventilation
4952 Rue Cherrier
Laval, QC, Canada
Phone: (514) 213-0626
Email: projets@nad-air.ca
Business hours: Monday to Friday, 9am to 5pm